The Agency Capacity Problem: A CEO Playbook from Wild Coffee
Planning for 2026 doesn't need to be complex. You can start today with methods and habits that work.
Planning for 2026 doesn't need to be complex. You can start today with methods and habits that work.
If you have a modern tech stack but spreadsheets are still driving planning decisions, you are not alone. They show up because they create speed and flexibility, and are good at answering questions that live between systems, but often at the cost of false confidence.
At some point, every agency has the same quiet panic moment: a great looking project lands, and someone asks if the right people are actually available next month. The tools are fine. They are just being asked to do a job they were never built to do.
The Resource Manager’s Handbook is a practical guide to planning, forecasting, and managing workloads without stretching your tools past their limits. It’s built for the people who keep projects on track, offering strategies, scenarios, and metrics to bring clarity to the chaos.
This article discusses the executive questions that keep showing up in agency leadership meetings because no single system really owns them. It covers the gray area between revenue, capacity, hiring, delivery risk, margin, and client health where decisions get made with partial visibility. If these questions regularly trigger a scramble for exports, spreadsheets, and guesses, this will feel familiar.
If you have a modern tech stack but spreadsheets are still driving planning decisions, you are not alone. They show up because they create speed and flexibility, and are good at answering questions that live between systems, but often at the cost of false confidence.
If you have a modern tech stack but spreadsheets are still driving planning decisions, you are not alone. They show up because they create speed and flexibility, and are good at answering questions that live between systems, but often at the cost of false confidence.
At some point, every agency has the same quiet panic moment: a great looking project lands, and someone asks if the right people are actually available next month. The tools are fine. They are just being asked to do a job they were never built to do.
Planning for 2026 doesn't need to be complex. You can start today with methods and habits that work.
January is the month where agency plans look clean and achievable. The real test is whether that plan still holds once delivery pressure hits, scope creeps, and capacity gets uneven in March, June, and beyond.
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