INSIDER TIP
Utilization is the key to overall organizational profitability and productivity. Learn how to track, define, and calculate utilization.
By understanding utilization, you can expect to:
- Easily measure and track business-critical metrics
- Drive sustained gross profit growth
- Effectively communicate to your organization
- Evolve your business operation strategies
Don’t get carried away with non-billable projects.
Don’t use utilization as a lagging indicator.
Don’t try to increase billable utilization by adding meetings.
